Frequently Asked Questions
General
Where are you located?
Our head office is in Melville, New York, USA.
What is your privacy policy?
Sharing your information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
support@hollisnutrition.com
Quality & Safety
Where are your products made?
Our ingredients are sourced from around the world, and often wherever the growing conditions are ideal. All of our products are manufactured in the United States in our FDA Registered and Inspected Facilities, which are subject to strict GMP (Good Manufacturing Processes) Standards.
Are your products regulated by the FDA?
Hollis Nutrition is regulated by the U.S. Food and Drug Administration. We must comply with the FDA’s regulations for manufacturing our products. In addition, all of our product labels and all of our product literature must comply with FDA regulations. Allergen labeling and adverse event reporting are also required to be performed. Our products are not pre-approved by the FDA because the FDA does not “approve” nutritional supplement products. Under the federal food and drug law, the FDA is only required to approve drug products. Because nutritional supplements are categorized by the federal food and drug law as food, and not as drugs, the FDA is not required to pre-approve them before sale, just as the FDA does not approve traditional foods before sale. However, the FDA inspects our manufacturing facility on a regular basis.
Refunds
Can I receive a refund even if I have used the product?
Yes, as part of our 100% Money Back Guarantee, we will refund you every penny of your product cost if you aren’t 100% satisfied.
How do I claim a refund?
If you aren’t completely satisfied with one of our products, simply write a brief explanation of your negative experience – as well as your Amazon Order # to support@hollisnutrition.com (and write “Refund Request” in the subject line). We will promptly issue a refund.
If you have any questions, please email us at support@hollisnutrition.com
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